Acceptance of Terms
By accessing and using our website and purchasing our online courses, you agree to be bound by these General Terms and Conditions of Business. If you do not agree with any of the terms or conditions, please do not use our website or purchase our courses.
Description of Courses
Our website offers online coaching courses in [insert relevant topic or field]. The courses are described in detail on our website, including information on course content, duration, and pricing. We reserve the right to modify or update the course offerings, content, or prices at any time without prior notice.
Payment and Access
To purchase our courses, you need to provide valid payment information, such as credit card details or other authorized payment methods. You agree to pay the applicable course fees as indicated on our website at the time of purchase. Once your payment is processed, you will receive access to the course materials as outlined on our website.
Intellectual Property
All course materials, including but not limited to videos, audio files, written content, and other resources, are the intellectual property of Cécile Ebner or our licensors and are protected by applicable copyright laws. You are granted a limited, non-transferable, and non-exclusive right to access and use the course materials for your personal, non-commercial use only. You are not allowed to reproduce, distribute, modify, or create derivative works from the course materials without our prior written consent.
Refunds and Cancellations
We strive to provide high-quality courses, but if you are not satisfied with your purchase, you may be eligible for a refund according to our refund policy, which is outlined on our website. Please review our refund policy carefully before making a purchase. We reserve the right to cancel or terminate a course or refuse access to a course at our sole discretion for any reason, including but not limited to violation of these terms and conditions or misconduct.
Disclaimer of Warranties
We make no warranties or representations, express or implied, regarding the accuracy, reliability, or completeness of the course materials or the results that may be obtained from using our courses. Our courses are provided “as is” and “as available” without any warranties of any kind, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
Limitation of Liability
To the maximum extent permitted by applicable law, we shall not be liable for any direct, indirect, consequential, incidental, special, or punitive damages arising out of or in connection with your use of our website or our courses, including but not limited to loss of profits, loss of data, or loss of business opportunities. Our total liability, regardless of the cause of action, shall be limited to the amount paid by you for the particular course in question.
Indemnification
You agree to indemnify, defend, and hold harmless [insert company name], its officers, directors, employees, and affiliates from and against any and all claims, damages, liabilities, costs, and expenses, including attorney’s fees, arising out of or in connection with your use of our website or our courses, or any violation of these terms and conditions or applicable laws.
Governing Law and Jurisdiction
These terms and conditions shall be governed by and construed in accordance with the laws of Switzerland. Any dispute arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Swiss courts.
Entire Agreement
These General Terms and Conditions of Business, together with any additional terms and conditions or policies posted on our website
Refund Policy
Refund Eligibility
We strive to provide high-quality courses that meet the needs of our customers. However, if you are not satisfied with your purchase, you may be eligible for a refund under the following circumstances:
If you request a refund within [insert number] days from the date of purchase.
If you have not accessed or completed more than [insert percentage]% of the course content.
Refund Process
To request a refund, you must contact our customer support team in writing via email or through the contact information provided on our website. Your refund request must include your name, order number, and a detailed explanation of the reason for the refund. We will review your request and notify you of the refund decision within [insert number] days.
Refund Method
Approved refunds will be processed using the original payment method used for the purchase. Please note that it may take several business days for the refund to be reflected in your account, depending on the processing time of your payment provider.
Non-Refundable Items
Certain items may not be eligible for a refund, including but not limited to:
Courses that have been accessed or completed beyond [insert percentage]% of the course content.
Courses purchased on sale or during a promotional period.
Courses that were refunded previously.
Any other items or services explicitly stated as non-refundable at the time of purchase.
Course Modifications or Cancellations
We reserve the right to modify or cancel a course at our sole discretion for any reason, including but not limited to changes in course content, instructor availability, or technical issues. In the event of a course cancellation, you may be eligible for a refund or a credit towards another course, as determined by us.
Dispute Resolution
If you are not satisfied with the refund decision or have any other dispute related to our courses, please contact our customer support team to resolve the issue in a timely and amicable manner.
Changes to the Refund Policy
We reserve the right to update or modify our refund policy at any time without prior notice. Any changes to the refund policy will be posted on our website, and your continued use of our website and courses after the changes constitute your acceptance of the updated refund policy.
Effective Date: 01.05.2022
